Effective Date: 07/25/2026
Website: https://botellocreditgroup.com
Botello Credit Group (a DBA of OTC Consulting LLC) ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS, email, or phone.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
Full name
Email address
Phone number
Mailing address
Financial information relevant to your consultation (provided voluntarily and with your explicit consent)
Any other information you voluntarily submit through our forms, consultations, or communications
Information Collected Automatically:
IP address
Browser type and device information
Pages viewed and time spent on our website
Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide financial consulting services and consultations
To communicate with you about your account, appointments, and service updates
To send appointment reminders, follow-ups, and service-related notifications via SMS, email, and phone
To respond to inquiries and provide customer support
To improve our website and services
To comply with applicable laws, regulations, and legal obligations
To prevent fraud and protect the security of our clients and business
3. SMS/Text Messaging Consent and Privacy
When you opt in to receive SMS messages from Botello Credit Group, you consent to receive text messages related to:
Appointment confirmations and reminders
Consultation follow-ups
Service updates and account notifications
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All information sharing to subcontractors supporting our services (such as customer service providers or messaging platforms) follows the same restrictions. This information will NOT be shared with any third party for their own marketing purposes.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
4. How We Share Your Information
We do NOT sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
Service Providers: With trusted third-party vendors who help us operate our business (e.g., CRM platforms, email/SMS service providers, payment processors). These vendors are contractually required to protect your data and use it only for the services they provide to us.
Authorized Communications: When required to communicate on your behalf as part of our consultation services, and only with your written authorization.
Legal Compliance: When required by law, subpoena, court order, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Under no circumstances do we share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and support marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our site.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights and Choices
You have the right to:
Access, correct, or update your personal information
Request deletion of your personal data (subject to legal and contractual obligations)
Opt out of communications at any time
Withdraw SMS consent by replying STOP
Request information about the data we hold about you
To exercise these rights, contact us at the email address listed below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Botello Credit Group (a DBA of OTC Consulting LLC)
Email: [email protected]
Phone: +1 817-809-9679
Website: https://botellocreditgroup.com